To start, please visit our Return Portal HERE and click on Quality Guarantee to fill out a Quality Assurance form. This will provide us with important information about the issue, so our Customer Service Team can better assist you with resolving it quickly and... Read More

We know you cannot wait to receive your new Umglobal items! That's why, once the order has been placed and the products purchased are in stock, we will begin getting your order ready. Due to this, orders already being processed cannot be modified...

We have selected a wide range of payment options for you to choose from, so you can pay your Umglobal order from anywhere, just the way you like it. Currently, we accept the following payment methods...

We currently offer free returns within 45 days on most items. If you don't absolutely love your new Umglobal items, send them back within 45 days from your order date for a refund or a store credit. Free returns within 45 days applies to all products except final sale items or oversized returns...

We are happy to provide you with all the relevant steps to make a return from our returns platform. Step 1: Submit a return request using our Returns Portal... Read More